BackOps AI is designed to be highly flexible and system-agnostic. Relay can integrate with any system you use, including order management platforms, ERPs, CRMs, carrier systems, and more.
We also support integrations across all communication channels — such as email, SMS, chat platforms, and customer service ticketing systems — to ensure seamless workflow automation across your existing tools.
If you have a specific system or channel in mind, our team can work with you to configure and optimize the integration to meet your needs.