BackOps offers Dock and Relay to help you scale AI automation at your own pace, whether you're just getting started or looking to fully automate your operations across systems and teams.
Below is an overview of the Dock and Relay.
Dock
Best for teams getting started with AI assistance
free (up to 3 emails/seats per account)
The Dock plan is perfect if you're looking to take the first step into AI-driven operations. It helps teams answer emails faster, retrieve SOPs instantly, and pull live answers from your connected systems.
Included features:
Automatically reads incoming emails and drafts smart replies using your documents and connected systems
AI reads your uploaded SOPs, manuals, and policies (up to 100GB)
Integrates with 1 off-the-shelf WMS system
Lets you ask questions about anything in your uploaded files
Works directly inside Slack, Outlook, & Gmail
Self-serve onboarding with minimal setup required
Great for teams who want to reduce manual responses and get real-time answers without complex automation or IT dependencies.
Relay Pro
Best for organizations ready for full automation
Contact us for pricing
Relay Pro is built for larger teams or fast-moving operations that need to automate not just questions, but full workflows. From syncing multiple systems to following complex internal instructions, Relay becomes your AI-powered back office.
Included features:
Everything in Dock
Add unlimited users—no seat restrictions
Set up unlimited automated workflows based on your internal processes
Relay Pro follows every instruction exactly as your team would
Integrate with unlimited systems (including custom-built ones)
Works across all major communication channels (email, Slack, etc.)
White-glove onboarding and a dedicated success team for tailored setup
Ideal for companies that want a hands-off, fully automated operation—where Dock helps you do the work, Relay Pro runs the playbook end-to-end.
Need help deciding? Reach out to us or start with Dock to explore what BackOps can do.