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Is there a difference between installing Dock for myself vs. my team?

A
Written by Aishwarya Gupta
Updated this week

Yes, while the experience of using Dock is similar, installing it for yourself versus deploying it across your team has key differences in scope, access, and collaboration.

Installing Dock for Yourself

When you install Dock (Relay Plus) for your individual Gmail account:

  • You get personal access to Dock’s features inside your inbox

  • You can ask Dock questions, generate replies, and access your org’s shared Knowledge Hub

  • You’re using Dock within your own user permissions and integrations

This is great for testing Dock or if you’re working solo and just want AI support inside your inbox.

Installing Dock for Your Team or Organization

When your admin installs or deploys Dock across the workspace:

  • Everyone on the team gains access to Dock, ensuring consistent adoption

  • Dock can tap into shared system integrations like ERP, CRM, or order portals

  • All users reference the same Knowledge Hub, ensuring aligned answers across departments (e.g. logistics, customer service, ops)

This setup allows Dock to become a collaborative copilot giving your entire team access to shared workflows, SOPs, and accurate system data.

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