Dock brings intelligent email automation directly into your Gmail inbox, helping you draft responses, reference internal policies, and handle logistics questions without ever leaving your screen.
Here’s how to get started:
Part 1: How to Install Dock in Gmail
Use the link below to download and install Dock in Gmail:
If Dock was installed via the workspace link, skip steps 1-4 and look for Dock directly in your sidebar.
Open Gmail and sign in to your account.
On the right-hand sidebar, click the “+” icon to open the Google Workspace Marketplace.
Search for “Relay Plus by BackOps AI.”
Click Install and follow the prompts to authorize the add-on.
Part 2: Using Dock in Gmail
Once installed, Dock will generate a helpful response based on your connected systems and Knowledge Hub.
If the answer looks good, click “Generate Draft” to create a customer-ready reply.
Once the draft is complete, click “Add to Reply” to insert it into your email.
You can edit the response manually, ask follow-up questions, or click Send when ready.
Note: If the draft needs tweaking or if you want to explore a different direction:
Type a follow-up question directly in the Dock panel
Dock will refine the draft or suggest an alternative
You can add other platform integrations via the Integrations page on the left hand column in your workspace.