Organizing your folders clearly helps Dock understand the context of each document and reference the right content faster.
Tips for naming folders:
Use clear, topic-based labels (e.g., "Returns & Refunds", "Shipping SLAs", "Warehouse SOPs") or by customer names (e.g., "Amazon", "FedEx")
Avoid vague names like "Folder 1" or "Misc Docs"
Keep naming consistent across teams or departments
Example structure:
Operations
- Warehouse SOPs
- Inventory HandlingCustomer Support
- Refund Policies
- Escalation PlaybooksShipping & Logistics
- Carrier SLAs
- Reshipment Process
Well-organized folders make it easier for Dock to find and apply the right document to each question.
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