How do I create a folder?

Creating folders helps you keep your documents organized and improves how Dock uses them when answering questions.

Follow these steps to create a new folder:

Step 1: Go to the Knowledge Hub
From your Dock dashboard, click on “Knowledge Hub” in the left-hand menu.

Step 2: Click “Upload”
You’ll find this button near the top right of the screen.

Step 3: Name your folder
Give your folder a clear, descriptive name like:

Step 4: Click “Continue”
Your new folder will appear in the list, ready for you to upload documents into it.

Step 5: Upload your files

Upload all the files that you sitting in the folder.

📌 Tip: Use folder names that reflect how your team works. This helps Dock apply context more effectively when referencing content.

Need help organizing your knowledge base? Check out our Best Practices guide or contact support.