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What is Dock?

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Written by Aishwarya Gupta
Updated this week

Dock is your AI-powered copilot for operations and logistics. It’s designed to help teams instantly answer repetitive questions, automate manual tasks, and move work forward without switching tabs or digging through systems.

Dock by BackOps AI

Take a peek into what Dock can do for you and your business

Think of Dock as your always-on teammate

Dock connects to the tools you already use like your WMS, ERP, spreadsheets, custom systems, shared inboxes, or even internal playbooks. Once connected, it pulls live data, applies your business logic, and gives fast, reliable answers to your team in real time.

Instead of asking someone to “check on that order” or “pull that report,” just ask Dock. You can talk to it in Slack, Outlook, or directly in your browser. It handles questions like:

  • “What’s the status of PO #1824?”

  • “Who’s the vendor for this shipment?”

  • “Can this order still ship today?”

Dock learns how your ops work

Upload your SOPs, SLAs, escalation rules, and playbooks, and Dock will follow them when answering or taking action. It understands how your team operates and responds accordingly.

Set up in minutes, not weeks

Dock is built to be self-serve. You can sign up, connect your systems, upload documents, and start getting value in just a few minutes. No consultants, no long onboarding, no waiting around.

Want to see Dock in action? Start a free account today or check out our Getting Started guide.

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