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Can I start using Dock while the data sync is still in progress?

A
Written by Aishwarya Gupta
Updated yesterday

Yes, you don’t have to wait! You can begin using Dock even while the data sync is in progress.

The progress of your data sync can be viewed under Data Sync > See modules in the upper-left corner of your workspace, or under Integrations > View sync history. These will indicate what Data is available to you, and what date range.

However, for live data responses (like order status, inventory, shipment ETA, etc.), Dock performs best once sync is fully complete.

Here’s what you can do while you wait:

  • Ask questions based on uploaded SOPs and documents

  • Test email reply drafting

  • Set up folders in the Knowledge Hub

💡 To check your sync status, visit your workspace and look at the data sync tracker in the side navigation panel.

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